These Terms and Conditions (“Terms”) govern your use of the BluBear Child and
Youth Development Centre website (www.blubear.ca) and the services provided by BluBear Child and Youth
Development Centre (“BluBear,” “we,” “us,” “our”),
located at 323 Kerr St, Oakville, Ontario. By accessing our website or enrolling in our programs, you
agree to these Terms.
1. Services
BluBear provides enrolled, skill-focused classes for children and youth ages 5–18. Our current
group classes are Music & Movement, Creative Arts, and Active Play, together with the Teen Skills
Club (comprising Life Skills, Social Club, and Employment Readiness) and Taekwondo.
Music & Movement, Creative Arts, Active Play and Taekwondo are offered to participants aged
5–12. We also offer tutoring delivered by an Ontario Certified Teacher and one-to-one instructional sessions booked by the hour. Each class is a 55-minute block running on a
fixed weekly schedule for a defined term, and each participant may enrol in up to three classes per week.
Individual sessions are available by appointment. BluBear does not provide child care, supervised care,
or respite services, and families remain responsible for their child outside scheduled class times.
Class availability, scheduling, and pricing are subject to change, and we reserve the right to modify,
suspend, or discontinue any class with reasonable notice to enrolled families.
2. Eligibility
Classes are available to children and youth ages 5–18, grouped by date of birth into Cubs
(5–7), Explorers (8–10), Navigators (11–12), Teens (13–15), and Senior
Teens (16–18). The Teen Skills Club is limited to participants aged 13–18: its Life Skills and
Social Club streams are limited to participants aged 13–15, and its Employment Readiness stream is
limited to participants aged 16–18. Children must be toilet trained to enroll. Registration is subject to a
goodness-of-fit conversation. BluBear reserves the right to decline or discontinue enrollment where a
child’s support needs fall outside what a class of this size and format can reasonably provide, or
where the safety of the child, other participants, or staff cannot be reasonably maintained.
3. Fees and payment
Fees are published on our website and outlined in your registration agreement, and are due on the
schedule specified there. All published fees exclude HST, which is applied at checkout. Fees are subject
to change. Late payments may result in suspension of enrollment. Subsidized rates are available at
BluBear’s discretion. Fees paid are non-refundable except where BluBear cancels a class. Families
are responsible for understanding and managing any government funding or insurance claims of their own,
and BluBear makes no representation that any particular class is eligible for funding or reimbursement.
4. Cancellation policy
Families must provide a minimum of 24 hours’ notice to cancel a scheduled class. Classes
cancelled with less than 24 hours’ notice may be charged at the full rate. Repeated late
cancellations or no-shows may result in review of enrollment. Families wishing to withdraw from a class
must provide 2 weeks’ written notice to
support@blubear.ca.
5. Late pickup
Children must be picked up at the end of their scheduled class. BluBear does not provide supervision
before or after class times. Late pickups beyond 15 minutes may incur an additional fee as specified in
your registration agreement, and repeated late pickups may be grounds for review of enrollment.
6. Health and safety
Families must disclose all relevant medical information, allergies, and medications at registration and
promptly notify BluBear of any changes. Children who are ill (fever, vomiting, or contagious illness)
must not attend and will be asked to be picked up. BluBear maintains an anaphylaxis protocol and first
aid coverage during all classes. All staff hold current Standard First Aid and CPR-C certification.
7. Photography and media
No photographs or video recordings of children will be taken or shared without explicit written consent
from a parent or guardian. Media consent is collected separately at registration and may be withdrawn at
any time in writing.
8. Limitation of liability
BluBear will take all reasonable steps to ensure the safety and wellbeing of children attending our
classes. To the fullest extent permitted by applicable Ontario law, BluBear shall not be liable for any
indirect, incidental, or consequential damages arising from participation in our classes. Our total
liability to any family shall not exceed the fees paid for the term in question.
9. Mandatory reporting
All BluBear staff are mandatory reporters under the Child, Youth and Family Services Act, 2017.
Staff are legally required to report any reasonable suspicion of child abuse or neglect directly to the
Children’s Aid Society, regardless of the source of the concern. This obligation cannot be
superseded by any instruction from a parent, guardian, or supervisor.
10. Website use
The content on www.blubear.ca is for informational purposes only and does not constitute professional or legal advice. BluBear makes no guarantee that the website will be available without interruption. All
content is the property of BluBear Child and Youth Development Centre and may not be reproduced without
written permission.
11. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada
applicable therein. Any disputes shall be resolved in the courts of Ontario.
12. Contact
BluBear Child and Youth Development Centre
323 Kerr St, Oakville, Ontario
support@blubear.ca